Are you a consumer of Metropolitan Collection Agency?

Have you received a first collection notice from us? Per the Fair Debt Collections Practices Act, unless you notify this office within 30 days after receiving our first notice that you dispute the validity of the debt, or any portion thereof, this office will assume the debt is valid. If you notify our office in writing within 30 days from receiving the first notice, this office will obtain verification of the debt or obtain a copy of a judgment and will mail you a copy of such judgment or verification. If you request this office in writing within 30 days after receiving our first notice, this office will provide you with the name and address of the original creditor, if different from the current creditor.

If you can not pay the amount owed in full, we advise you to call us or mail a letter to our PO Box address requesting a payment plan with us. If you are mailing a letter to us for a payment plan we advise you to include a partial payment to show good faith that you are willing to pay the amount owed. We will send you a letter very promptly if the payment plan is accepted and we will also mail you statements according to the payment plan schedule. If you make a payment plan it is very important to keep the plan in order to avoid any further collection action to be taken against you, including a possible lawsuit to collect the amount owed. If you can not keep the payment plan please call us or inform us with a letter explaining the reason why you can not keep the plan and how you would like to resolve the amount owed.

We accept all major credit cards by either calling the information into our office, or, by returning the bottom portion of your collection notice with the credit card information to us in the mail, or, on this web site in the Make A Payment tab. You will receive an email receipt if paying by credit card. Also, we accept checks or money orders mailed to our PO Box 18637, Rochester, NY, 14618 mailing address. Please reference your account number on your check or money order and make it payable to Metropolitan Collection Agency. Please include a note if you want a receipt mailed to you.

We look forward to working with you in resolving any amount owed that you may have with us. Thank you.